Frequently Asked Questions

Ordering

How do I place an order?
Simply browse our collections, add your favorite items to your cart, and proceed to checkout. We accept all major credit cards, Shop Pay, and more.

Can I change or cancel my order?
We process orders quickly! Please contact us within 24 hours of placing your order if you need to make changes. Once an order has been fulfilled, we're unable to make changes.

Shipping

How long does shipping take?
Orders typically ship within 3–7 business days. Once shipped, delivery usually takes 5–10 business days depending on your location.

Do you offer free shipping?
We periodically offer free shipping promotions. Sign up for our newsletter to be the first to know!

Do you ship internationally?
At this time, we ship within the United States. International shipping may be available in the future — stay tuned!

Returns & Exchanges

What is your return policy?
We want you to love your purchase! If you're not satisfied, please visit our Shipping & Returns page for full details on how to initiate a return.

How long do I have to return an item?
Returns are accepted within 14 days of delivery. Items must be unworn, unwashed, and in original condition.

Products

How do I find the right size?
Each product page includes sizing information. When in doubt, we recommend sizing up for a relaxed, flowy fit.

Are your candles safe?
Yes! Our soy wax candles are made with clean-burning ingredients. Always burn candles on a heat-resistant surface and never leave unattended.