Shipping policy
Processing Time Orders are typically processed within 1-3 business days. Please note that processing times may vary by supplier.
Shipping Times Estimated delivery times vary depending on the supplier and your location:
- Domestic (US): 5-14 business days
- International: Varies by destination and supplier
Please note that delivery times are estimates only and are not guaranteed.
Shipping Costs Shipping costs are calculated at checkout based on your location and the items in your order.
Multiple Shipments Because our products are fulfilled by different suppliers through Shopify Collective, orders with multiple items may arrive in separate packages at different times. You may receive multiple tracking numbers.
Tracking Your Order Once your order ships, you'll receive a confirmation email with tracking information. Please allow 24-48 hours for tracking to update.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at redlabelcocustomerservice@gmail.com and we'll work with our supplier to resolve the issue.
Customs & Import Duties For international orders, customs fees and import duties may apply and are the responsibility of the customer.